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About Us
Shipping And Handling We mainly use Parcelforce 24 or Royal mail services First Class Post,
Delivery Schedule In all instances, please allow 1-3 days handling time
(FOR PARCELFORCE 24)

If your Item is in Stock and your order is recieved before 12.00 NOON we will pack and ship it that day, (weekdays only)
If your order is recieved After 12.NOON, we will still try to pack and ship it that day however this will be at our discretion as our Parcelforce collection can be anytime between 12.00 noon and 4.30 pm, the Parcelforce service is Excellent, and has hardly ever given us trouble, however nothing is perfect and If your items do not arrive within 2 days, do not hesitate to call us and we can track the parcel


(FOR ROYAL MAIL)

If your Item is in stock and your order is recieved before 2.00pm we will pack and ship it that day,
If your order is recieved after 2.00pm we will still endeavour to get it out the same day, however this will be at our discretion


INTERNATIONAL ORDERS,

If your item is in stock we will use the most economical method of shipping and ship as per UK times (above), although delivery is usually much quicker, please allow up to 10 working days for delivery. however we will usually contact you by email to confirm the shipping costs and method.
Back Orders If your item is not in stock, we will back order for you, most items only take 3-4 days (max) to reach us, If this is not the case, you will be notifed and given the opportunity to cancel the order
Tax Charges For orders made from the UK or the European Union, ( Except channel islands) 20% VAT is added. All other orders are VAT free. If you are a Euro business and have a Valid European VAT number please contact us.(this is for businesses outside the UK)
Credit Card Security When the order is placed, before disclosing confidential credit card information you will be directed to the Secure UK Sage Pay Payment Gateway, this ensures maximum security where credit card numbers are encrypted using 128 bit encryption. After placing the order you will be returned to the Aquapart website where you will be able to continue browsing.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Some Items have longer warranties.
Reaching Us If you need to reach us, please email us using the link on the store page,




Privacy Policy Watercraft Services Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy If The item was ordered in error all items and packaging must be in good re-saleable condition, faulty items will be replaced with the same item or refunded if the item is not in stock.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


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